Connectivity issue
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Hello,
After recent update i started having a connectivity issues. I had latency jump up and server is kicking me out of the game. I tried contacting my ISP to see if this issue is on their side. Based on their feedback they pinged my line and they said that everything is running okay. Below is a pastebin for WinMTR (Washington) server https://pastebin.com/zacTkHxn https://imgur.com/atrlpVR BElow is patebin for WinMTR (Texas) server https://pastebin.com/0eLvBYWq https://imgur.com/23X3qtb Can you please provide me with some feedback. I see a packet loss on server 10. I tried - I'm using ethernet connection - I tried swapping an ethernet cable but issue remains. Looking forward for your response/resolution. If you can please advice me what should i do next. Thanks in advance GodHOw. Last edited by GodHow on Feb 6, 2019, 3:06:30 PM Last bumped on Feb 7, 2019, 5:19:51 PM
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" "No Response from Host" is ok. It is a router configuration to reduce the attack space, by not responding to certain outside (malicious) requests. You can use Google for more deep dive technical configurations on that topic. " If it were something specifically with the POE client or server, other people would also have the same problem and brigading the tech support forum. " Assuming nobody is surfing the interwebs and downloading stuff while you are playing on the same connection (eg you have an open wifi your neighbour uses). And assuming nothing is wrong with your PC (eg a malicious program in the background, virus scanner, firewall, miner). Are the ping/latency jumps literally random or very much predictable (every 30 seconds up to 2500ms)? And how high? Two, the server/gateway cannot kick you out of the game technically. It's either 'the instance cannot be found' or 'unexpected disconnect.' If the latter were gateway wide, more people would complain. Thus, it is most likely something between you and the server/gateway: Ping spikes, so sever and unrecoverable packet loss so severe that the connection times out 'unexpected disconnect'. (1) do you have intermittent, predictable ping spikes with other online games? eg Fortnite? QuakeLive? (2) WinMTR and or PingPlotter https://www.pathofexile.com/forum/view-thread/1377789/page/1#p11291009 (2.1) instead of using the speedtest url. Use the last IP the client connected to and was disconnected from (the problem you described). To be found in the Path of Exile install folder (Steam/Stand alone) logs\Client.txt. The IP should be at the very bottom. " (3) I know GGG does not like PingPlotter, but if you let run PingPlotter for a while (>5min), you will see on the graph over time ping spikes specifically, and where (hop) they occur. Which you could screenshot. The visual thing should help a lot + the time element, which WinMTR does not provide. (4) Test with a different public DNS: Google, Cloudflare, OpenDNS. Google the handbook of your ASUS router how to change the internet connection DNS of your router. Should be where you setup the Internet connection (details given by your ISP) itself. " Last edited by RPGNoobANKA on Feb 7, 2019, 5:23:35 PM
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