Technical Support - Failed to connect to instance. - Forum

After the latest patch, many of my maps (about 1 out of 5) are crashing.I get no error. I am just kicked back to the login screen with "Failed to connect to instance". Edit- not limited to maps. Happens in delve and other parts of the campaign such as harbor bridge and blood aqueducts. Last edited by Henry_GGG on Aug 30, 2020, 7:11:51 PM Last bumped on Aug 30, 2020, 9:27:38 AM	Posted by captainxx on Jan 21, 2019, 8:26:03 PM Quote this Post
This is also happening to me. So far I've only tried one map but entering all portals resulted in the same disconnect: " 2019/01/22 11:40:54 268979718 d07 [INFO Client 4880] Just before calling client instance session 2019/01/22 11:40:54 268979718 dc [INFO Client 4880] Connecting to instance server at 0.0.0.0:6112 2019/01/22 11:40:54 268979734 164 [DEBUG Client 4880] Connect time to instance server was 0ms 2019/01/22 11:40:54 268979734 3b8 [INFO Client 4880] Abnormal disconnect: Failed to connect to instance Not going to try any more maps. Edit: Tried a few low tier maps. Two out of four maps crashed when entering all portals, two maps worked as normal. Also failed to connect when attempting to enter the lab area, whereas mines and menagerie were fine. Seems completely random but I'll give playing a miss for now. Last edited by Kellog on Jan 21, 2019, 10:05:56 PM	Posted by Kellog on Jan 21, 2019, 8:45:47 PM Quote this Post
Similar problem - is not possible to play.	Posted by ImmortalPrince on Jan 21, 2019, 8:47:23 PM Quote this Post
Same issue here, happened after patch, laggy realm, on top of crashing to desktop on top of this, literally unplayable	Posted by Juneihei on Jan 21, 2019, 9:57:26 PM Quote this Post
" Kellog wrote: This is also happening to me. So far I've only tried one map but entering all portals resulted in the same disconnect: " 2019/01/22 11:40:54 268979718 d07 [INFO Client 4880] Just before calling client instance session 2019/01/22 11:40:54 268979718 dc [INFO Client 4880] Connecting to instance server at 0.0.0.0:6112 2019/01/22 11:40:54 268979734 164 [DEBUG Client 4880] Connect time to instance server was 0ms 2019/01/22 11:40:54 268979734 3b8 [INFO Client 4880] Abnormal disconnect: Failed to connect to instance Not going to try any more maps. Edit: Tried a few low tier maps. Two out of four maps crashed when entering all portals, two maps worked as normal. Also failed to connect when attempting to enter the lab area, whereas mines and menagerie were fine. Seems completely random but I'll give playing a miss for now. Thank you for posting this info, we're looking into the problem.	Posted by Henry_GGG on Jan 21, 2019, 11:16:04 PM Grinding Gear Games Quote this Post
I have the same problem. ONLY in maps with map objective in it (zana, alva etc.)	Posted by blg_RealiZe on Jan 21, 2019, 11:51:38 PM Quote this Post
This has been fixed, new instances on the Japan realm should no longer be experiencing this problem. Sorry for the trouble!	Posted by Henry_GGG on Jan 22, 2019, 12:00:09 AM Grinding Gear Games Quote this Post
" This has been fixed, new instances on the Japan realm should no longer be experiencing this problem. Sorry for the trouble! Thank you for your help, much appreciated :)	Posted by Kellog on Jan 22, 2019, 1:53:50 AM Quote this Post
" This has been fixed, new instances on the Japan realm should no longer be experiencing this problem. Sorry for the trouble! Just now died in t13 and I get the error when trying to ress at checkpoint. Last night happened also, when I click port to town all my portals are gone	Posted by imagery38 on Feb 8, 2019, 9:54:07 PM Quote this Post
I have all these problems as well. Due to these problems I spent a week away. No updates? No fixes? Jeez. Went to my hideout selected a map opened it up and bam disconnected. Less than 2 minutes gametime for me this week. I will wait for the new league, download everything but I will play (if that is even possible) only standard. I sure won't come here on opening day. I've gone thru too many crashes to try that. For me POE has become the path of almost instant disconnection. All other games run just fine. Lately I've been spending time in Warframe.	Posted by MFairfax on Feb 9, 2019, 9:03:43 AM Quote this Post