failed to connect to instance

im having this problem always i try to log with my char, i created him and i cannot log because "failed to connect to instance". I tried to open ports that said in the forum, i tried to reinstall directx, disable firewall, i have not antivirus, and i tried to connect on many differents servers, but always the same error. Any solutions? Thank you

Last bumped on Dec 21, 2018, 7:25:23 PM
I'm having exactly the same problem, now support is on vacation and there is certainly a not have solution. The worst is that this happens on all the servers I try to connect to. This is a Manure!!!!
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░▐█▀▄▀▄▄▄▄▀▀▀▀▌░░░░░▐█▄░░ We Miss U Le Toucan
Same here, it keeps disconnecting every 10 minutes or so, started after the 3.5.0d Patch.
pls help

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