Did not receive free Fire and Ice box
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As per https://www.pathofexile.com/forum/view-thread/2088568
" Purchased a 30 point box today and did not receive a second one. Just after applying the 3.1.4 update. Xbox One X California server 6:30 PM PST GT - Corrison Xbox Gamertag - Corrison Mixer - https://mixer.com/Corrison Last edited by Corrison on Feb 22, 2018, 9:38:41 PM Last bumped on Feb 23, 2018, 1:33:01 PM
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Thanks for your report. I'm looking into this now.
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The free box promo has been fixed. Accounts that purchased a microtransaction during the period where the promo was broken are still eligible to receive their free box when purchasing another microtransaction, alternatively you can contact support to investigate your account and have the promo box added if you were affected by this.
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Resolved courtesy of our kick as.. support team. Thanks much.
Anyone else with this problem, contact support directly and they'll help out quickly and efficiently. Thanks for the info as always Jeff. Last edited by GetSlayed on Feb 23, 2018, 2:27:14 AM
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Also did not receive the Fire and Ice promo box after buying points and purchasing the Map Stash Tab today.
GT: lojames22 USA California Server Xbox One 12:10 AM | |
" Send an e-mail to support@grindinggear.com. “Please understand that imposing strong negative views regarding our team on to other players when you are representing our most helpful forum posters is not appropriate.” — GGG 2022
---- I'm not 'Sarno' on Discord. I don't know who that is. | |
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Thanks Sarno, just sent an email.
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