Account locked

Tried to log in to PoE from my brothers pc. My account got locked because I was logging in from a new location.
Problem is I forgot my email password and recovery email. I made the email a long time ago so the recovery phone number I used is old(don't have it anymore). And it's the same with the security questions, made them so long ago, I don't remember the answers.

So, unless I remember the password, I have no way to access my email and unlock my PoE acc.

Was hoping it would unlock when I accessed the game from my pc but no luck...

I don't care about the email, I hardly ever even use it. But is there another way to unlock my PoE account?



Last bumped on Jan 18, 2018, 10:20:45 PM
Hiya,

For account issues you need to e-mail support@grindinggear.com.

They’ll want to make sure you’re the account owner before helping you access the account.
“Please understand that imposing strong negative views regarding our team on to other players when you are representing our most helpful forum posters is not appropriate.” — GGG 2022

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I'm not 'Sarno' on Discord. I don't know who that is.
Will do that.

Thx for the quick reply.

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