Severe Fps Drops post 3.1

Email from support saying there is nothing can be done and the issue has been forwarded.


Two months of emails to get that finale.

Thanks GGG, thanks.
"
Gruzbug wrote:
I found two things that significantly increased my FPS from 15 back to 60+ since the 3.1 patch.

1st- if your using Nvidia drivers / GPU
roll your drivers back to - https://www.geforce.com/drivers/results/116342

2nd - flush your TCP/IP
1. Right click on your Windows Start Menu, and select "Command Prompt (Admin)" or just search for Command Prompt and right click, run as administrator. (You should see a black box)
2. Now type in or copy and paste, "netsh int ip reset" Press Enter. Then do the same for "netsh winsock reset"
3. This should run through the TCP/IP reset.
Once it's complete, you'll need to restart the computer for the process to finish. Done!


Once I completed these two tasks my game was back to normal and FPS was no longer an issue.

I hope this helps.



!!!!!!!!!!!! I HOPE YOU'LL BE ABLE TO READ THIS MESSAGE OF MINE... THANK YOU SO MUCH!!!!!!!!! WORKED FOR ME. TURNS OUT I'VE BEEN USING NVIDIA VER 332.28 (which is so outdated coz i never do windows update.. XD) AFTER UPDATING TO 378.92 and following your 2nd instruction, MY POE'S FPS BECAME STABLE 59!!!!!!!!!! GOD BLESS YOU! ♥
I thought their recommended hardware was just out of date, but its what they actively say is preferred:



20+ emails 6+ different people in the email chain so its always like the emails are starting over every time instead of a constant chain of troubleshooting.


I've tried everything, can't wait to have sub 30 fps in bestiary.
How do I delete my POE account? There's no option that I can find in the account management.

Best regards
"
How do I delete my POE account? There's no option that I can find in the account management.

Best regards


Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?
"
Nick_GGG wrote:
"
How do I delete my POE account? There's no option that I can find in the account management.

Best regards


Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?



I have to thank you for responding, since you ignored everything else in this post.

Always nice to know you might be willing to help delete the account, if I spend some more time on this.

My POE account doesn't have an e-mail linked.

Just delete the account, I can't play your game anymore with the severe FPS drops from 150fps to 0fps all the time and I'm done after so many hours of trying to get your game working, posting in here with the rest who clearly also have problems and just getting ignored by GGG.

Anyways if that's not enough for you then so be it, do what you will with the POE account.


Best regards
"
"
Nick_GGG wrote:
"
How do I delete my POE account? There's no option that I can find in the account management.

Best regards


Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?



I have to thank you for responding, since you ignored everything else in this post.

Always nice to know you might be willing to help delete the account, if I spend some more time on this.

My POE account doesn't have an e-mail linked.

Just delete the account, I can't play your game anymore with the severe FPS drops from 150fps to 0fps all the time and I'm done after so many hours of trying to get your game working, posting in here with the rest who clearly also have problems and just getting ignored by GGG.

Anyways if that's not enough for you then so be it, do what you will with the POE account.


Best regards

Hiya,

If your account was created via Steam and you would like to have your account deleted you will need to send a private message here to confirm this, alternatively you are more than welcome to contact techsupport@grindinggear.com so we may be able to assist you with troubleshooting the issues you are experiencing. :)
So... you gladly help to delete account, but not help with fps drops?
Omg... Very nice...

Best help in this thread........................

Btw, i have same problems, after 3.1.0 my game work like shit at any settings.
Every 2 second lagspikes. Before i could play at mid settings...

https://dd.reddit.com/r/pathofexile/comments/7z9bs0/give_some_love_to_potato_pclaptops_players/

P.s. i will mail to customer support about you two precious moderators...
"
samik3k wrote:
So... you gladly help to delete account, but not help with fps drops?
Omg... Very nice...

Best help in this thread........................

Btw, i have same problems, after 3.1.0 my game work like shit at any settings.
Every 2 second lagspikes. Before i could play at mid settings...

https://dd.reddit.com/r/pathofexile/comments/7z9bs0/give_some_love_to_potato_pclaptops_players/

P.s. i will mail to customer support about you two precious moderators...


Hi samik3k,

I am very sorry you feel this way! We are more than happy to assist players with troubleshooting FPS problems, or any other technical issue they may experience. If you, or any other player, would like us to do so please contact techsupport@grindinggear.com with any relevant information so we are able to look into this further.

"
I have to thank you for responding, since you ignored everything else in this post.

"
samik3k wrote:
So... you gladly help to delete account, but not help with fps drops?
Omg... Very nice...

Best help in this thread........................


Maybe this moderator specialises in account related issues. Don't attack them because they aren't able to assist you with your specific technical issues; email the tech support team like they suggested.

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