Latency Spikes after switching to FIOS

I am not tech savvy. I have been trying to figure out why after the switch from comcast to FIOS (in Massachusetts) i have been getting constant high latency spikes which makes playing almost impossible. I have tried troubleshooting it myself but i have come up empty.

I tried using that WinMTR program but as I said i am not 100% sure what it means. I will paste it below if anyone can help shed somee light on the issue.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| FIOS_Quantum_Gateway.fios-router.home - 1 | 3465 | 3459 | 0 | 0 | 7 | 0 |
| 100.0.180.1 - 1 | 3474 | 3471 | 0 | 2 | 915 | 1 |
| B3304.BSTNMA-LCR-22.verizon-gni.net - 1 | 3468 | 3463 | 2 | 4 | 921 | 5 |
| No response from host - 100 | 698 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 698 | 0 | 0 | 0 | 0 | 0 |
| 0.et-11-0-2.BR2.NYC4.ALTER.NET - 1 | 3470 | 3466 | 7 | 9 | 585 | 9 |
| 192.205.34.49 - 1 | 3467 | 3462 | 8 | 11 | 592 | 13 |
| cr1.n54ny.ip.att.net - 1 | 3471 | 3467 | 8 | 10 | 977 | 12 |
| n54ny405me5.n54ny.ip.att.net - 1 | 3476 | 3473 | 8 | 29 | 1107 | 8 |
| 12.252.234.50 - 1 | 3467 | 3462 | 8 | 8 | 652 | 8 |
| ae5.cbs02.tl01.nyc01.networklayer.com - 55 | 1096 | 497 | 0 | 10 | 30 | 10 |
| ae0.cbs01.eq01.chi01.networklayer.com - 45 | 1258 | 700 | 0 | 28 | 42 | 29 |
| ae2.cbs02.dr01.dal04.networklayer.com - 22 | 1868 | 1463 | 0 | 47 | 55 | 47 |
| ae8.cbs02.eq01.dal03.networklayer.com - 63 | 1000 | 378 | 0 | 48 | 62 | 49 |
| ae34.bbr01.eq01.dal03.networklayer.com - 1 | 3476 | 3473 | 47 | 49 | 1064 | 48 |
| ae5.dar01.dal06.networklayer.com - 1 | 3470 | 3466 | 46 | 47 | 1403 | 47 |
| po1.fcr01.sr02.dal06.networklayer.com - 12 | 2405 | 2134 | 48 | 51 | 160 | 48 |
| 7c.c9.f617.ip4.static.sl-reverse.com - 1 | 3474 | 3471 | 48 | 48 | 1522 | 48 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

You are getting packet loss right at your router/modem. Unplug them for a minute. Plug em back in and turn em on and rerun the MTR. If the packet loss goers away, great. If not, get in contact with your ISP, tell them you are getting packet loss and show them your MTR, as that is the proof that they will need to see that something is borked.

Edit: 100.0.180.1 - 1 | 3474 | 3471 | 0 | 2 | 915 | 1 |

Second line - you are getting some stupidly high latency there and on a few other hops as well. This could be because of the packet loss or not. May want to yell at Verizon anyway.