Support time respond

I purchased a supported pack with the new paiement tool , i got debited but received any points or mtx ... How long took the support to answer ?
All in one service, master craft and boss service
Master Craft Service in SYNTHESIS SC. My IGN: ephlios
Free Maps/Challenges/Shaper/Breachlords/Guardians/Uberlab/Atziri service
Main and vouch thread : https://www.pathofexile.com/forum/view-thread/1975446
[img]https://i.imgur.com/e1OVgsf.gif[/img]
Last bumped on Nov 17, 2017, 4:51:22 AM
Hi there,

Can you please contact us at support@grindinggear.com about this? We may then be able to look into this for you :)
i did sir and contacted xsolla too
All in one service, master craft and boss service
Master Craft Service in SYNTHESIS SC. My IGN: ephlios
Free Maps/Challenges/Shaper/Breachlords/Guardians/Uberlab/Atziri service
Main and vouch thread : https://www.pathofexile.com/forum/view-thread/1975446
[img]https://i.imgur.com/e1OVgsf.gif[/img]
I got refunded by xsolla after some minutes with their support chat , i think its important to add their is location restriction on payment with all payment method on mainpage
All in one service, master craft and boss service
Master Craft Service in SYNTHESIS SC. My IGN: ephlios
Free Maps/Challenges/Shaper/Breachlords/Guardians/Uberlab/Atziri service
Main and vouch thread : https://www.pathofexile.com/forum/view-thread/1975446
[img]https://i.imgur.com/e1OVgsf.gif[/img]

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