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Unplayable now, 175-300 ms
208.51.134.130 is on your ISP side of things. That jump is causing issues for you. Ignoring the fact that you have 3 jumps with packet loss, again, on your ISP side.
I want to thank GGG today because at least for me the connection seems to be very stable. On both sides. I'm playing from Argentina using Arnet with 50ms with no many lag spikes with 1mbps connection :)
That node is multiple providers removed from our server host. I will raise this with them, but it they will only be able to attempt to contact that party.
Also - I don't see any actual packet loss on that MTR output. It looks like the problem is extra latency being added.
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Posted byFitzy_GGGon Oct 3, 2018, 12:51:02 AMGrinding Gear Games
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Hi Fitzy,
Sorry for all the trouble regarding the servers, we know this is no more fun for you than it is for us, but I do hope you understand our frustration when we can't seem to play the game we so much love and have (some of us) supported with money for quite a while now.
Having said that, and emphasizing on the fact that I know close to nothing about servers, I do know that being GGG 80% owned by Tencent (approximately), what you could do is to use another server that Tencent owns somewhere else.
I only know about Chile, because i'm from here, but I have knowledge that Tencent has the League of Legends -Riot- server here (I get about 7ms playing LoL). Also, not owned by Tencent, but when playing through steam, some games I get 5ms (CS-GO), but that may be different given that its steam.
Anyway, I'm not saying put the server in Chile because obviously that benefits us more than the rest probably and you have to consider the geographical distribution of people playing in the discussed region, but I though I could share my thoughts on the matter and maybe hope to help you.
P.S: Sorry in advance if I made any grammar mistakes..
Riot and Tencent are not operationally the same organisation. Tencent do run their own server offerings, but they don't have anything in South America.
I'm currently looking at options in Argentina, as players from that country make up the second largest group of players using the gateway, after Brazil.
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Posted byFitzy_GGGon Oct 3, 2018, 12:56:27 AMGrinding Gear Games
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Is there any kind of documentation about the infrastructure you guys need?
We run mostly servers running Xeon E3 processors + 32GBs of memory.
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Posted byFitzy_GGGon Oct 3, 2018, 12:58:05 AMGrinding Gear Games
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Is there any kind of documentation about the infrastructure you guys need?
We run mostly servers running Xeon E3 processors + 32GBs of memory.
I think that amount is little for the demands of the server today. the weekends become unplayable by the number of people who connect. In fact, my own computer has 32GB of memory...
We have a large number of these.
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Posted byFitzy_GGGon Oct 3, 2018, 4:41:54 PMGrinding Gear Games
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The Sao Paulo part of the Brazil internet exchange seems to be dropping most traffic. I'm having our host investigate.
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Posted byFitzy_GGGon Oct 9, 2018, 7:06:02 PMGrinding Gear Games
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It should be available again now.
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Posted byFitzy_GGGon Oct 9, 2018, 7:55:21 PMGrinding Gear Games
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Can you try again now?
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Posted byFitzy_GGGon Oct 9, 2018, 8:30:51 PMGrinding Gear Games
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https://www.reddit.com/r/pathofexile/comments/a43hag/as_is_tradition_rip_br_server/ebb7m4o/?context=3
"It looks like the Internet exchange in Sao Paulo is having issues. I'm following up with our host."
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Posted byDeletedon Dec 7, 2018, 3:15:21 PMGrinding Gear Games
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Any change over the past few days, or about the same?
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Posted byFitzy_GGGon Feb 17, 2019, 3:15:19 PMGrinding Gear Games
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aaaaand the server just died. -_-
We're attempting a fix, shouldn't be down for long, sorry about that!
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Posted byHenry_GGGon Jul 11, 2019, 6:53:08 PMGrinding Gear Games
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