Game crashed and when I reloaded, all my characters and stash tabs were gone

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fishinmyeyes wrote:

Thank you for the reply.

I am logging in to the same account as before through steam, but I am worried I may have somehow deleted the previous version of the account by linking it to steam? I honestly don't know. If this is the case, will the characters and stash tabs be retrievable?

Yes I have done. I await their reply.

Thanks again.