Can't rename an expired character?

I went to play a character, and it said it was expired and I had to rename it. On the next step you are prompted to enter a new name... If you manage to find a name that isn't already taken, it gives me a message saying that character is not expired....what?
FAQ: http://www.pathofexile.com/forum/view-thread/36608
GGG Posttracker: http://www.gggtracker.com/
Last bumped on Feb 21, 2017, 9:32:39 AM
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FSM wrote:
I went to play a character, and it said it was expired and I had to rename it. On the next step you are prompted to enter a new name... If you manage to find a name that isn't already taken, it gives me a message saying that character is not expired....what?


Can you please email support@grindinggear.com and confirm your account name and the character name that is giving you this issue?
Please contact support@grindinggear.com if you need any assistance.
Please see attached screenshot:
https://ibin.co/3DAHKy7cAIFo.png

Edit: Sent an email to support.
FAQ: http://www.pathofexile.com/forum/view-thread/36608
GGG Posttracker: http://www.gggtracker.com/
Last edited by FSM on Feb 21, 2017, 9:33:18 AM
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Gary_GGG wrote:
Can you please email support@grindinggear.com
“Please understand that imposing strong negative views regarding our team on to other players when you are representing our most helpful forum posters is not appropriate.” — GGG 2022

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I'm not 'Sarno' on Discord. I don't know who that is.
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Sarno wrote:
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Gary_GGG wrote:
Can you please email support@grindinggear.com

Already did. That post was for support and I referenced this thread. Thanks for the redundancy.
FAQ: http://www.pathofexile.com/forum/view-thread/36608
GGG Posttracker: http://www.gggtracker.com/

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