High ping - disconnect after 20sec

Today i changed my router to Fritzbox 3272.
Other online games are working fine. Normal ping like i am used to. (~20-40ms)
But playing POE is impossible. When i connect to Frankfurt Gateway (i live in 30 km radius)lantecy jumps to 900+ MS and cant even move out of town.
I am not sure it is some problem with the new router since i can play all other games. Is there some known error with Fritzbox? Could not find something.


Kind regards


The report is strange so, but cant interpret it:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| c4.52.7a9f.ip4.static.sl-reverse.com - 0 | 60 | 60 | 13 | 15 | 30 | 14 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )
Last edited by XeeXee on Feb 3, 2016, 8:57:07 AM
"
XeeXee wrote:
Today i changed my router to Fritzbox 3272.
Other online games are working fine. Normal ping like i am used to. (~20-40ms)
But playing POE is impossible. When i connect to Frankfurt Gateway (i live in 30 km radius)lantecy jumps to 900+ MS and cant even move out of town.
I am not sure it is some problem with the new router since i can play all other games. Is there some known error with Fritzbox? Could not find something.


Kind regards


The report is strange so, but cant interpret it:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 |
| c4.52.7a9f.ip4.static.sl-reverse.com - 0 | 60 | 60 | 13 | 15 | 30 | 14 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )


Ouch, all of the hops are not responding in-between you and the destination. Yeah, there's an issue.

I'd start troubleshooting by researching and checking on the configuration of your new router.
▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
▒▒▒▒░░░░░ cipher_nemo ░░░░░▒▒▒▒ │ Waggro Level: ♠○○○○ │ 1244
▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
You're using an outdated and broken version of WinMTR.

0.8 is no good.

Update it to version 0.92 which is latest and those hops should resolve.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| fritz.box - 0 | 185 | 185 | 0 | 0 | 2 | 0 |
| No response from host - 100 | 37 | 0 | 0 | 0 | 0 | 0 |
| ip5886dd26.dynamic.kabel-deutschland.de - 0 | 185 | 185 | 9 | 12 | 21 | 12 |
| ip5886c267.dynamic.kabel-deutschland.de - 0 | 185 | 185 | 11 | 14 | 25 | 11 |
| ip5886eae9.dynamic.kabel-deutschland.de - 0 | 185 | 185 | 13 | 17 | 23 | 18 |
| ip5886ca25.dynamic.kabel-deutschland.de - 0 | 185 | 185 | 13 | 18 | 25 | 19 |
| bbr01.xn01.fra01.networklayer.com - 0 | 185 | 185 | 14 | 17 | 35 | 18 |
| ae5.dar01.fra02.networklayer.com - 0 | 185 | 185 | 13 | 18 | 34 | 18 |
| po1.fcr01b.fra02.networklayer.com - 0 | 185 | 185 | 14 | 18 | 27 | 20 |
| c4.52.7a9f.ip4.static.sl-reverse.com - 0 | 185 | 185 | 15 | 17 | 23 | 19 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Gateway selection also shows ~16ms all the time. I am really helpless right now...
Last edited by XeeXee on Feb 3, 2016, 12:08:27 PM
Was that trace running when you were experiencing issues?

It shows no real signs of problems.
The problem is permanent. Every character/ladder/league. I cant stay ingame for more then one minute till i get disconnect. Also the realm does not matter - same problem on all realms.

It really look like a router problem. But it is strange since all other games are working. I keep all standard settings of my router. Are there any ports i need to forward? All informations i find about ports are from 2013.
Most modern equipment should not require any special configuration for the game to work properly.

Ensure that you have set up the proper exclusions for Path of Exile in all antivirus/firewall/security software on your PC.

Did it work on your PC before Fritzbox? And there were no other configuration changes besides the change to Fritzbox?

If so, then likely that is your issue, but it is not showing up as a connectivity issue in the traces.
"
Drakier wrote:
You're using an outdated and broken version of WinMTR.

0.8 is no good.

Update it to version 0.92 which is latest and those hops should resolve.


Nice catch! :-)
▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄
▒▒▒▒░░░░░ cipher_nemo ░░░░░▒▒▒▒ │ Waggro Level: ♠○○○○ │ 1244
▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀
Could not fix yet. Looks like an hardware defekt. Actually i can not connect to DOTA Servers also(timeout). Other games like rocket league / csgo working fine.
Seems to be a problem with different connection technics to the server, but i am no network expert.
(but also no beginner in setting up a router)
When i use my old router everything is fine again.

I will contact AVM support. Thank you anyway.

______________

Is it actually possible to fix, to avoid confusions in future:

https://www.pathofexile.com/forum/view-thread/1377789

with a direct link to the 0.92 version of winmtr.
The link (http://winmtr.net/winmtr_download) writen in thread forward to http://sourceforge.net/projects/winmtr/files/Latest/ and not to http://winmtr.net/winmtr_download

A lot of people (like me ;-) ) will click the latest version button.



Last edited by XeeXee on Feb 4, 2016, 6:36:34 AM
Nearly the same problem here (but without any hardwarchange). I hope it's ok to write it down here ... or should i set up a new thread?

Spoiler
Since 2 or 3 days i have some huge pinng problems. It alters fromm ~40ms to 2000 ms, freezes from time to time completely and moving is like a diashow. Your homepage isn't fully loading as well after 10 mins of loading time (somemtimes it doesn't load at all). Can't use Buttons like "Spoiler" aswell (because of not fully loaded?)

Here is my WinMRT:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| fritz.box - 0 | 223 | 223 | 0 | 1 | 18 | 1 |
| ber023ibr001.versatel.de - 4 | 195 | 188 | 8 | 12 | 50 | 10 |
| 62.214.107.53 - 4 | 199 | 193 | 8 | 10 | 64 | 11 |
| 62.214.106.50 - 7 | 179 | 168 | 8 | 21 | 212 | 9 |
| 62.214.106.102 - 7 | 176 | 164 | 18 | 20 | 37 | 20 |
| 10g-7-4.fra020isp005.versatel.de - 9 | 164 | 150 | 21 | 23 | 55 | 23 |
| bbr01.xn01.fra01.networklayer.com - 25 | 112 | 85 | 31 | 33 | 62 | 31 |
| ae5.dar01.fra02.networklayer.com - 25 | 112 | 84 | 31 | 33 | 59 | 33 |
| po1.fcr01b.fra02.networklayer.com - 39 | 88 | 54 | 0 | 33 | 38 | 32 |
| c4.52.7a9f.ip4.static.sl-reverse.com - 30 | 100 | 70 | 31 | 33 | 62 | 31 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Edit: The problem occurs only from time to time. Today after like 20 minutes the problem vanished.

Last edited by Borat187 on Feb 4, 2016, 2:10:57 PM

Report Forum Post

Report Account:

Report Type

Additional Info