error: failed to join any instance

Basically I got stuck in my mountain ledge map. I couldn't use a portal to get out. Every time I tried, I got this:

"
error: failed to connect to the server
error: failed to join any instance


after several frustrating minutes, I logged out and logged back in to find no portals left open to this map. In fact all instances I had been in seemed to have disappeared.

There are some odd circumstances that this scenario occurred in. For one, I had two separate instances open from within my hideout. I had the map instance open and also the daily mission for Zana open. I opened the map first, then Zana's mission instance, and then proceded to join only the map instance. I never joined Zana's instance.

Other things to note:

-Chat channel's were still connected.
-my internet connection was working
-I have a wired connection

This is the winMTR dump from several minutes after relogging in:
Spoiler
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unknown - 0 | 44 | 44 | 0 | 0 | 2 | 1 |
| myrouter.home - 0 | 44 | 44 | 1 | 1 | 5 | 1 |
| L100.LSANCA-VFTTP-75.verizon-gni.net - 0 | 44 | 44 | 5 | 16 | 161 | 9 |
| G0-9-2-6.LSANCA-LCR-22.verizon-gni.net - 0 | 44 | 44 | 9 | 17 | 36 | 10 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| 0.ae6.BR1.LAX15.ALTER.NET - 0 | 44 | 44 | 8 | 16 | 32 | 9 |
| ae6.edge1.LosAngeles9.level3.net - 6 | 36 | 34 | 10 | 26 | 98 | 53 |
| ae-1-60.edge1.LosAngeles6.Level3.net - 0 | 44 | 44 | 8 | 17 | 37 | 32 |
| te2-5.bbr01.cs01.lax01.networklayer.com - 0 | 44 | 44 | 10 | 18 | 43 | 13 |
| ae7.bbr01.cs01.lax01.networklayer.com - 0 | 44 | 44 | 9 | 16 | 34 | 11 |
| ae19.bbr01.eq01.dal03.networklayer.com - 0 | 44 | 44 | 38 | 45 | 65 | 42 |
| ae0.dar02.sr01.dal01.networklayer.com - 0 | 44 | 44 | 40 | 48 | 69 | 45 |
| po2.fcr05.sr06.dal01.networklayer.com - 0 | 44 | 44 | 39 | 48 | 83 | 45 |
|173.192.44.20-static.reverse.softlayer.com - 0 | 44 | 44 | 40 | 48 | 70 | 42 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Thanks for taking a look. This bug seems significant.
Identifying items on the ground: https://www.pathofexile.com/forum/view-thread/1562689
Talismans as quest rewards: https://www.pathofexile.com/forum/view-thread/1690768
bump
Identifying items on the ground: https://www.pathofexile.com/forum/view-thread/1562689
Talismans as quest rewards: https://www.pathofexile.com/forum/view-thread/1690768
You got disconnected from your instance.

Maps (Master missions included) run in a separate instance than your hideout (as well as your game itself) and they are not mutually exclusive meaning you can disconnect from one without losing connection to the game itself.

There are posts all over the bug forums about map crashes etc.

Known issue and they are working on it.

Another edit: I did look at your log. Problem is, you need to have the log running during the DC to see anything relevant. Your log looks fine as it stands.
"Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning."

"Your mother was a hamster and your father smelt of elderberries!"
Last edited by Aragorn14 on Aug 17, 2015, 10:03:47 PM
Thanks for replying. I wasn't sure if this was a common issue granted the circumstances leading up to my being stuck in the map.
Identifying items on the ground: https://www.pathofexile.com/forum/view-thread/1562689
Talismans as quest rewards: https://www.pathofexile.com/forum/view-thread/1690768
It happened today again. This time also occured when I opened both a map and Zana's daily mission from within my hideout. This time I did Zana's mission first. I completed it and then returned to my hideout. This time I could not enter the map. What makes me sad is that this was an excellently rolled rare map ='( RIP

I get the same error as before:
"
Error: Failed to join instance because: Disconnected from server.
Error: Failed to join any instances.


Here's the MTR log, this time while my client is still open:
Spoiler
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unknown - 0 | 6 | 6 | 1 | 2 | 8 | 1 |
| myrouter.home - 0 | 6 | 6 | 1 | 2 | 10 | 1 |
| L100.LSANCA-VFTTP-75.verizon-gni.net - 0 | 6 | 6 | 5 | 9 | 15 | 9 |
| G0-9-2-6.LSANCA-LCR-22.verizon-gni.net - 0 | 6 | 6 | 9 | 15 | 20 | 17 |
| No response from host - 100 | 1 | 0 | 0 | 0 | 0 | 0 |
| 0.ae6.BR1.LAX15.ALTER.NET - 0 | 6 | 6 | 10 | 14 | 20 | 16 |
| ae6.edge1.LosAngeles9.level3.net - 0 | 2 | 2 | 11 | 15 | 20 | 11 |
| ae-1-60.edge1.LosAngeles6.Level3.net - 0 | 5 | 5 | 12 | 16 | 20 | 18 |
| te2-5.bbr01.cs01.lax01.networklayer.com - 0 | 6 | 6 | 11 | 16 | 27 | 17 |
| ae7.bbr01.cs01.lax01.networklayer.com - 0 | 6 | 6 | 8 | 14 | 23 | 13 |
| ae19.bbr01.eq01.dal03.networklayer.com - 0 | 6 | 6 | 39 | 43 | 48 | 42 |
| ae0.dar02.sr01.dal01.networklayer.com - 0 | 6 | 6 | 42 | 44 | 49 | 42 |
| po2.fcr05.sr06.dal01.networklayer.com - 0 | 6 | 6 | 43 | 46 | 54 | 47 |
|173.192.44.20-static.reverse.softlayer.com - 0 | 6 | 6 | 41 | 44 | 49 | 41 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Identifying items on the ground: https://www.pathofexile.com/forum/view-thread/1562689
Talismans as quest rewards: https://www.pathofexile.com/forum/view-thread/1690768
Last edited by Brigs on Aug 18, 2015, 8:46:49 PM
bump. If I'm not explaining the issue well enough, let me know
Identifying items on the ground: https://www.pathofexile.com/forum/view-thread/1562689
Talismans as quest rewards: https://www.pathofexile.com/forum/view-thread/1690768
bump
Identifying items on the ground: https://www.pathofexile.com/forum/view-thread/1562689
Talismans as quest rewards: https://www.pathofexile.com/forum/view-thread/1690768
This bug happened again to me, but under slightly different circumstances. These slight differences might help reveal the nature of the issue.

This time, from within my hideout, I opened a map, then I talked to elreon and completed his daily mission. Afterwords I entered the map. From this point on I was stuck in the map with the familiar error I mentioned in previous posts.

The main difference here is that I opened the map alongside an elreon daily mission instance instead of a Zana daily mission instance.

Once again I had to exit the game to get unstuck. No portals remained open to my map, essentially wasting it.
Identifying items on the ground: https://www.pathofexile.com/forum/view-thread/1562689
Talismans as quest rewards: https://www.pathofexile.com/forum/view-thread/1690768
Last edited by Brigs on Aug 22, 2015, 10:13:42 PM
bump
Identifying items on the ground: https://www.pathofexile.com/forum/view-thread/1562689
Talismans as quest rewards: https://www.pathofexile.com/forum/view-thread/1690768
bump
Identifying items on the ground: https://www.pathofexile.com/forum/view-thread/1562689
Talismans as quest rewards: https://www.pathofexile.com/forum/view-thread/1690768

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