cannot open my passive tree

i have been trying to put jewels into my passive tree but the game freezes when i click to open it. game was doing this previously when i was trying to reload my passive points of which this problem was fixed, (thanks for fixing this). but now i cannot put jewels in.
Did you test the file integrity? "Verify Game Cache" for steam version, or PackCheck.exe for the stand-alone version.

Run "dxdiag" and copy the "save all information" report, then paste it here within Spoiler tags. This will give us an idea of drivers and hardware on your PC.

Have you recently done anything previously like install software which reinstalled Microsoft Visual C++ 2010 or DirectX?
"
Have you recently done anything previously like install software which reinstalled Microsoft Visual C++ 2010 or DirectX?



nothing has been newly installed on computer at all the entire time of playing poe. this has happened only since awakening and was playing perfectly fine day before release. this is a new problem.
packcheckexe does not give me an option to run as administrator.
Spoiler
Unhandled exception: page fault on write access to 0x76bc7130 in 32-bit code (0x931ae9e4).
Register dump:
CS:001b SS:0023 DS:0023 ES:0023 FS:1007 GS:000f
EIP:931ae9e4 ESP:0033df50 EBP:0033df58 EFLAGS:00010206( R- -- I - -P- )
EAX:68c85540 EBX:76bc7130 ECX:00000002 EDX:00000008
ESI:762b2a74 EDI:76bc7130
Stack dump:
0x0033df50: 762b2a70 00000001 0033e0b8 47fa4b8c
0x0033df60: 76bc7130 762b2a70 00000008 0033e038
0x0033df70: 00000001 00000007 00000000 00000000
0x0033df80: 00000001 0033e024 0033e020 9322c85c
0x0033df90: 00000001 00000000 76bc0026 00000000
0x0033dfa0: 00000001 00000000 75aeea3c 75aeea34
0200: sel=1007 base=7ffc0000 limit=00000fff 32-bit rw-
Backtrace:
=>0 0x931ae9e4 (0x0033df58)
1 0x47fa4b8c (0x0033e0b8)
2 0x47ff2592 (0x0033e228)
3 0x47ca90c1 (0x0033e2a8)
4 0x9484cbd0 (0x0033e2d8)
5 0x47add65e (0x0033e358)
6 0x47ad92bb (0x0033e568)
7 0x47ade357 (0x0033e5a8)
8 0x47aed2c1 (0x0033e5e8)
9 0x47a653b6 (0x0033e5f8)
10 0x47a65342 (0x0033e618)
11 0x47a62c33 (0x0033e648)
12 0x47a81d54 (0x0033e8e8)
13 0x47a6fae2 (0x0033e928)
14 0x46d4eaba (0x0033e970)
15 0x009f3ad1 in pathofexile (+0x5f3ad0) (0x46d6692c)
16 0x46d4a826 (0x46d4a53c)
0x931ae9e4: movl %eax,0x0(%edi)
Modules:
Module Address Debug info Name (43 modules)
PE 3d0000- 3e9000 Deferred openal32
PE 400000- 1127000 Export pathofexile
PE 1c70000- 1e57000 Deferred d3dcompiler_42
PE 4130000- 4588000 Deferred wrap_oal
PE 10000000-101e5000 Deferred d3dx9_42
PE 403c0000-403c4000 Deferred ws2_32
PE 40610000-40614000 Deferred mmdevapi
PE 40640000-40643000 Deferred winecoreaudio
PE 40710000-40714000 Deferred wldap32
PE 426a0000-426ce000 Deferred user32
PE 427d0000-427d4000 Deferred version
PE 427f0000-427f4000 Deferred psapi
PE 43fb0000-43fb4000 Deferred gdi32
PE 44070000-44074000 Deferred advapi32
PE 440e0000-440e4000 Deferred msvcrt
PE 44170000-4417b000 Deferred winmm
PE 441b0000-441b4000 Deferred dbghelp
PE 44210000-44222000 Deferred comdlg32
PE 44280000-4438e000 Deferred shell32
PE 44460000-44464000 Deferred shlwapi
PE 444e0000-44500000 Deferred comctl32
PE 445d0000-445d4000 Deferred winspool
PE 44610000-44614000 Deferred iphlpapi
PE 44630000-44634000 Deferred imm32
PE 44650000-44657000 Deferred oleaut32
PE 44770000-44778000 Deferred ole32
PE 448a0000-448a4000 Deferred rpcrt4
PE 44920000-44923000 Deferred winemac
PE 44c90000-44c94000 Deferred wineps
PE 46180000-46184000 Deferred rsaenh
PE 461c0000-461c6000 Deferred crypt32
PE 46240000-46246000 Deferred windowscodecs
PE 46330000-46334000 Deferred uxtheme
PE 46cf0000-46cf4000 Deferred dsound
PE 46d40000-46d44000 Deferred d3d9
PE 47a30000-47a34000 Deferred wined3d
PE 47b50000-47b54000 Deferred opengl32
PE 66650000-666a4000 Deferred usp10
PE 772b0000-7731c000 Deferred riched20
PE 78050000-780b9000 Deferred msvcp100
PE 78aa0000-78b5e000 Deferred msvcr100
PE 7b810000-7b994000 Deferred kernel32
PE 7bc10000-7bc14000 Deferred ntdll
Threads:
process tid prio (all id:s are in hex)
0000000e services.exe
00000020 0
0000001f 0
00000015 0
00000010 0
0000000f 0
00000012 winedevice.exe
0000001d 0
0000001a 0
00000014 0
00000013 0
0000001b plugplay.exe
00000021 0
0000001e 0
0000001c 0
00000022 explorer.exe
00000023 0
00000024 (D) C:\Program Files\Grinding Gear Games\Path of Exile\PathOfExile.exe
0000003a 0
00000034 15
00000030 0
0000002f 0
00000026 0
00000025 0 <==
00000040 CrashUpload.exe
00000044 0
00000041 0
System information:
Wine build: wine-1.5.15
Platform: i386
Host system: Darwin
Host version: 11.4.0
spoiler information has been provided here for the most recent crash when i tried to open my passive tree to put jewels in.
the following spoiler information is from recent crash in warbands when trying to open passive skill tree to put points in.
Spoiler
Unhandled exception: page fault on write access to 0x77aa8130 in 32-bit code (0x931ae9e4).
Register dump:
CS:001b SS:0023 DS:0023 ES:0023 FS:1007 GS:000f
EIP:931ae9e4 ESP:0033df50 EBP:0033df58 EFLAGS:00010202( R- -- I - - - )
EAX:68b6a7c8 EBX:77aa8130 ECX:00000002 EDX:00000008
ESI:77d62294 EDI:77aa8130
Stack dump:
0x0033df50: 77d62290 00000001 0033e0b8 4803ab8c
0x0033df60: 77aa8130 77d62290 00000008 0033e038
0x0033df70: 00000001 00000007 00000000 00000000
0x0033df80: 00000001 0033e024 0033e020 9322c85c
0x0033df90: 00000001 00000000 77aa1026 00000000
0x0033dfa0: 00000001 00000000 799a2c3c 799a2c34
0200: sel=1007 base=7ffc0000 limit=00000fff 32-bit rw-
Backtrace:
=>0 0x931ae9e4 (0x0033df58)
1 0x4803ab8c (0x0033e0b8)
2 0x48088592 (0x0033e228)
3 0x47d3f0c1 (0x0033e2a8)
4 0x9484cbd0 (0x0033e2d8)
5 0x47b7365e (0x0033e358)
6 0x47b6f2bb (0x0033e568)
7 0x47b74357 (0x0033e5a8)
8 0x47b832c1 (0x0033e5e8)
9 0x47afb3b6 (0x0033e5f8)
10 0x47afb342 (0x0033e618)
11 0x47af8c33 (0x0033e648)
12 0x47b17d54 (0x0033e8e8)
13 0x47b05ae2 (0x0033e928)
14 0x47a9caba (0x0033e970)
15 0x009f3ad1 in pathofexile (+0x5f3ad0) (0x47ab492c)
16 0x47a98826 (0x47a9853c)
0x931ae9e4: movl %eax,0x0(%edi)
Modules:
Module Address Debug info Name (54 modules)
PE 3d0000- 3e9000 Deferred openal32
PE 400000- 1127000 Export pathofexile
PE 1c70000- 1e57000 Deferred d3dcompiler_42
PE 44f0000- 4948000 Deferred wrap_oal
PE ffe0000- fffd000 Deferred swresample-ttv-0
PE 10000000-101e5000 Deferred d3dx9_42
PE 17c90000-17cca000 Deferred avutil-ttv-51
PE 18030000-180b9000 Deferred libmp3lame-ttv
PE 18e90000-18f7f000 Deferred twitchsdk_32_release
PE 403c0000-403c4000 Deferred ws2_32
PE 40710000-40714000 Deferred wldap32
PE 433b0000-433b4000 Deferred version
PE 433c0000-433c4000 Deferred psapi
PE 433e0000-433e4000 Deferred iphlpapi
PE 436a0000-436ce000 Deferred user32
PE 437d0000-437d4000 Deferred imm32
PE 44010000-44014000 Deferred gdi32
PE 440d0000-440d4000 Deferred advapi32
PE 44130000-44134000 Deferred msvcrt
PE 441c0000-441cb000 Deferred winmm
PE 44210000-44214000 Deferred dbghelp
PE 44270000-44282000 Deferred comdlg32
PE 442e0000-443ee000 Deferred shell32
PE 444c0000-444c4000 Deferred shlwapi
PE 44540000-44560000 Deferred comctl32
PE 44630000-44634000 Deferred winspool
PE 44660000-44667000 Deferred oleaut32
PE 44790000-44798000 Deferred ole32
PE 448b0000-448b4000 Deferred rpcrt4
PE 44930000-44933000 Deferred winemac
PE 44c10000-44c14000 Deferred mmdevapi
PE 44c90000-44c94000 Deferred wineps
PE 46190000-46194000 Deferred rsaenh
PE 461d0000-461d6000 Deferred crypt32
PE 46250000-46256000 Deferred windowscodecs
PE 46340000-46344000 Deferred uxtheme
PE 46cb0000-46cb3000 Deferred winecoreaudio
PE 47a30000-47a34000 Deferred dsound
PE 47a90000-47a94000 Deferred d3d9
PE 47ad0000-47ad4000 Deferred wined3d
PE 47bf0000-47bf4000 Deferred opengl32
PE 66650000-666a4000 Deferred usp10
PE 76a00000-76a04000 Deferred mpr
PE 771a0000-771a3000 Deferred avicap32
PE 771d0000-771d4000 Deferred devenum
PE 772b0000-7731c000 Deferred riched20
PE 77320000-77324000 Deferred msacm32
PE 77380000-77384000 Deferred wininet
PE 774f0000-774f3000 Deferred msacm32
PE 77510000-77513000 Deferred midimap
PE 78050000-780b9000 Deferred msvcp100
PE 78aa0000-78b5e000 Deferred msvcr100
PE 7b810000-7b994000 Deferred kernel32
PE 7bc10000-7bc14000 Deferred ntdll
Threads:
process tid prio (all id:s are in hex)
0000000e services.exe
00000020 0
0000001f 0
00000015 0
00000010 0
0000000f 0
00000012 winedevice.exe
0000001d 0
0000001a 0
00000014 0
00000013 0
0000001b plugplay.exe
00000021 0
0000001e 0
0000001c 0
00000022 explorer.exe
00000023 0
00000024 (D) C:\Program Files\Grinding Gear Games\Path of Exile\PathOfExile.exe
00000033 0
0000002d 15
00000029 0
00000028 0
00000026 0
00000025 0 <==
System information:
Wine build: wine-1.5.15
Platform: i386
Host system: Darwin
Host version: 11.4.0

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