zana didn't open the portals

found zana in a lvl 75 map, opened a portal to my hideout, clicked on zana and then went to my hideout to sell rares.
went back to the map and there are no portals, it says to complete the quest but there are no portals

this probably happened because right after i clicked on zana, i went to my hideout too fastly

many bugs in the past happened when doing diffent things too fastly, and this never happened to me before

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