Frequent Disconnects

Hi, Been having a similar issue that many others are, frequent disconnects. I have ran WinMTR, for about 20 minutes. It's been ongoing since the 1 month race started.

I play from the US, so i used the Us.login.pathofexile.com host. I have ran a test with the IP, but it provided the same report.

I have restarted my PC, and router multiple times. I have noticed it kind of comes in waves, sometimes I'll go an hour without a DC, and then I'll DC 3 times in 5 minutes, other times its like clockwork DC about every 20 minutes.

Here is my WinMTR:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| Bleh - 0 | 613 | 613 | 0 | 0 | 4 | 0 |
| No response from host - 100 | 122 | 0 | 0 | 0 | 0 | 0 |
| host-141.216-16-3.knology.net - 2 | 569 | 558 | 7 | 13 | 95 | 9 |
| host-132.216-16-3.knology.net - 0 | 613 | 613 | 7 | 14 | 78 | 30 |
| user-69-73-5-33.knology.net - 0 | 613 | 613 | 32 | 40 | 92 | 56 |
| 17.5.124.24.cm.sunflower.com - 0 | 613 | 613 | 32 | 42 | 109 | 53 |
| cr01.atl.xe-4-2-0.knology.net - 0 | 613 | 613 | 59 | 66 | 98 | 82 |
| user-75-76-127-174.knology.net - 0 | 613 | 613 | 59 | 67 | 95 | 79 |
| te2-6.bbr01.tl01.atl01.networklayer.com - 0 | 613 | 613 | 59 | 67 | 98 | 81 |
| ae13.bbr02.eq01.dal03.networklayer.com - 0 | 613 | 613 | 79 | 87 | 115 | 101 |
| ae1.dar02.sr01.dal01.networklayer.com - 0 | 613 | 613 | 79 | 86 | 127 | 100 |
| po2.fcr05.sr06.dal01.networklayer.com - 1 | 609 | 608 | 79 | 92 | 267 | 99 |
| patch101.pathofexile.com - 1 | 609 | 608 | 79 | 90 | 264 | 98 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Last edited by Introplosion on Mar 29, 2015, 11:00:59 PM
You've got some packet loss on your 3rd hop, but it's not consistent through the trace so I'd have to assume that the lost packets at the GGG end could be the issue.

Can you please do another test to a different server? I just want to see if the early packet loss repeats.
== Officially Retired 27/02/2019 ==

Massive thanks to GGG for producing such a fun and engaging game, it has taken up faaaaaaar too much of my life over the last 5 years.

Best of luck in the future!
So do you want me to just test a different server with winMTR or change the gateway in PoE too?
Changing the gateway in MTR should be fine, sorry - should have clarified.

Doesn't need to be a long trace, just a minute or so.
== Officially Retired 27/02/2019 ==

Massive thanks to GGG for producing such a fun and engaging game, it has taken up faaaaaaar too much of my life over the last 5 years.

Best of luck in the future!
Last edited by CaptainWaffleIron on Mar 29, 2015, 11:21:33 PM
Connected to the EU gateway.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| Bleh - 0 | 74 | 74 | 0 | 0 | 1 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| host-141.216-16-3.knology.net - 2 | 70 | 69 | 8 | 15 | 97 | 9 |
| host-130.216-16-3.knology.net - 0 | 74 | 74 | 8 | 14 | 81 | 10 |
| host-129.216-16-3.knology.net - 0 | 74 | 74 | 10 | 17 | 82 | 14 |
| user-69-73-5-33.knology.net - 0 | 74 | 74 | 37 | 43 | 131 | 41 |
| 17.5.124.24.cm.sunflower.com - 0 | 74 | 74 | 36 | 45 | 131 | 43 |
| cr01.atl.xe-4-2-0.knology.net - 0 | 74 | 74 | 61 | 69 | 141 | 71 |
| user-75-76-127-174.knology.net - 0 | 74 | 74 | 61 | 68 | 142 | 66 |
| te2-6.bbr01.tl01.atl01.networklayer.com - 0 | 74 | 74 | 64 | 68 | 140 | 64 |
| ae0.bbr01.eq01.wdc02.networklayer.com - 0 | 74 | 74 | 58 | 65 | 143 | 67 |
| ae7.bbr02.eq01.wdc02.networklayer.com - 0 | 74 | 74 | 63 | 67 | 141 | 65 |
| ae0.bbr01.eq01.ams02.networklayer.com - 0 | 74 | 74 | 139 | 143 | 178 | 141 |
| ae5.dar01.sr01.ams01.networklayer.com - 0 | 74 | 74 | 138 | 146 | 189 | 146 |
| po1.fcr01.sr01.ams01.networklayer.com - 0 | 74 | 74 | 139 | 155 | 448 | 145 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Last edited by Introplosion on Mar 29, 2015, 11:33:58 PM
Packet loss repeats, but doesn't persist through the trace. Nothing really to worry about from your end.

I imagine someone from GGG will be looking through these as they come, so thanks for posting it. I can't really offer any further advice or help sorry. You could try playing via Singapore gateway, or AU - trade lag for connectivity :(
== Officially Retired 27/02/2019 ==

Massive thanks to GGG for producing such a fun and engaging game, it has taken up faaaaaaar too much of my life over the last 5 years.

Best of luck in the future!
I kinda figured, but at least this way I'm getting the word out to GGG. I can deal with it for this 1 month race, but if it were to persist with the release of Act 4 that'd be really bad. Thanks for the help.

Just ran an AUS gateway winMTR cus whynot. Same thing.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| Bleh - 0 | 87 | 87 | 0 | 0 | 9 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| host-141.216-16-3.knology.net - 2 | 83 | 82 | 8 | 14 | 20 | 17 |
| host-130.216-16-3.knology.net - 0 | 87 | 87 | 12 | 16 | 37 | 12 |
| host-65.216-16-3.knology.net - 0 | 87 | 87 | 24 | 30 | 62 | 32 |
| 10gigabitethernet4-1.core1.chi1.he.NET - 0 | 87 | 87 | 28 | 35 | 44 | 31 |
| 10ge11-4.core1.pao1.he.net - 0 | 87 | 87 | 75 | 84 | 92 | 81 |
| 10ge4-1.core1.sjc1.he.net - 0 | 87 | 87 | 80 | 95 | 107 | 92 |
|vocus.gigabitethernet2-13.core1.sjc1.he.net - 0 | 87 | 87 | 100 | 108 | 185 | 108 |
| bundle-101.cor02.sjc01.ca.VOCUS.net - 0 | 87 | 87 | 257 | 262 | 268 | 265 |
|ten-0-5-0-0.cor01.syd04.nsw.VOCUS.net.au - 0 | 87 | 87 | 235 | 241 | 248 | 239 |
| ten-0-1-0.bdr03.syd03.nsw.VOCUS.net.au - 0 | 87 | 87 | 254 | 261 | 266 | 256 |
|as56106.cust.bdr03.syd03.nsw.VOCUS.net.au - 14 | 59 | 51 | 255 | 260 | 266 | 256 |
| Destination host unreachable. - 100 | 19 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 19 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 19 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 19 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 19 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 19 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 19 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 22 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| Destination host unreachable. - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
So im still DCing, I havent been playing PoE much, but I have similar issues in D3 and GTA Online for pc. I just hang and either DC or everyone disconnects from the game in GTA Online. The WinMTR seems to be the same issue, the 3rd hop.

So I'm going to give my ISP a call, is there anything you can recommend I bring up with them?

The issue obviously is not GGG's as I've experienced the same thing in other games, so it has to be something at home or with my ISP. If anyone could give me any tips on what to ask about, I'd appreciate it.


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| Bleh - 0 | 334 | 334 | 0 | 0 | 1 | 0 |
| No response from host - 100 | 67 | 0 | 0 | 0 | 0 | 0 |
| host-141.216-16-3.knology.net - 4 | 294 | 284 | 0 | 12 | 22 | 10 |
| host-132.216-16-3.knology.net - 1 | 322 | 319 | 7 | 15 | 59 | 16 |
| user-69-73-5-33.knology.net - 1 | 322 | 319 | 32 | 39 | 73 | 35 |
| 17.5.124.24.cm.sunflower.com - 1 | 322 | 319 | 32 | 42 | 101 | 39 |
| cr01.atl.xe-4-2-0.knology.net - 1 | 322 | 319 | 60 | 66 | 76 | 71 |
| user-75-76-127-174.knology.net - 1 | 322 | 319 | 59 | 65 | 78 | 60 |
| te2-6.bbr01.tl01.atl01.networklayer.com - 1 | 322 | 319 | 61 | 67 | 109 | 68 |
| ae13.bbr02.eq01.dal03.networklayer.com - 1 | 322 | 319 | 80 | 86 | 114 | 85 |
| ae1.dar02.sr01.dal01.networklayer.com - 1 | 322 | 319 | 82 | 89 | 117 | 89 |
| po2.fcr05.sr06.dal01.networklayer.com - 1 | 322 | 319 | 80 | 87 | 165 | 86 |
| patch101.pathofexile.com - 1 | 322 | 319 | 80 | 86 | 91 | 84 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

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