account problem

I loggin I have 2 guy then later on I reconnect and have 2 different guy with different name, I remember playing them all but all 4 are never there same time.. they doesnt seem to save either since all the stuff I got is never there when I relog and the guy i was playing is missing.

[IMG]http://i59.tinypic.com/1249fsy.png[/IMG]

[IMG]http://i62.tinypic.com/11c48ia.png[/IMG]

Don't know what to do with this and it's pretty annoying