How to redeem Karma Coin?

Hey, are you trying to do this in game? You should be able to enter your Karma Koin card on the site here and have it show up in game. You'd just want to check you are logged into the same account that you use in game. If you have any problems feel free to send us an email at support@grindinggear.com. Thanks for the support!

Edit: Just saw your edit. Glad you found that but apologies about the inconvenience.