Singapore server just went down.

Don't think it's fixed yet. I'm still facing the same problems. I can get >450 ping when i hop between town and hideout, which is normally 15ms for me. The zoning just isn't ping consistent when playing alone. Sometimes 500ms, at times 15ms.

Are we being re-directed to us/europe servers?
Last edited by Shogen on Oct 17, 2014, 11:02:14 AM
I sent my WinMTR trace to GGG support a few days ago, and the response is that there is a "hop" that is causing the problem, and as it lies outside GGG's server infrastructure, there is nothing they can do about it.

Below is my WinMTR, the hop causing the problem is te0-3-0-3.wr2.sin0.asianetcom.net
For those of you who are getting the same problem and are playing in the S'pore gateway, can you post your WinMTR traces as well? Maybe we can help GGG support figure it out.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| Singtel - 0 | 160 | 160 | 0 | 0 | 1 | 0 |
| No response from host - 100 | 32 | 0 | 0 | 0 | 0 | 0 |
| 202.166.123.170 - 0 | 160 | 160 | 2 | 5 | 38 | 5 |
| 202.166.123.169 - 0 | 160 | 160 | 1 | 3 | 32 | 3 |
| ae8-0.qt-cr03.singnet.com.sg - 0 | 160 | 160 | 2 | 5 | 65 | 10 |
| ae6-0.singha.singnet.com.sg - 0 | 160 | 160 | 2 | 7 | 97 | 4 |
| ae1-0.corona.singnet.com.sg - 0 | 160 | 160 | 2 | 3 | 11 | 4 |
| 202.166.124.190 - 0 | 160 | 160 | 2 | 6 | 81 | 4 |
| ip-202-147-32-126.asianetcom.net - 0 | 160 | 160 | 3 | 4 | 18 | 5 |
| te0-3-0-3.wr2.sin0.asianetcom.net - 0 | 160 | 160 | 300 | 397 | 505 | 406 |
| ae1-0.gw2.sin0.asianetcom.net - 0 | 160 | 160 | 4 | 14 | 62 | 12 |
| SFL-0022.asianetcom.net - 0 | 160 | 160 | 4 | 7 | 27 | 6 |
| ae6.dar02.sr03.sng01.networklayer.com - 0 | 160 | 160 | 320 | 397 | 503 | 401 |
| po2.fcr01.sr03.sng01.networklayer.com - 28 | 77 | 56 | 334 | 404 | 487 | 402 |
|216.12.203.91-static.reverse.softlayer.com - 0 | 160 | 160 | 5 | 8 | 23 | 9 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Last edited by lorem331 on Oct 17, 2014, 12:52:58 PM
"
gibbousmoon wrote:
Singapore's had very, very high latency lately (the last 7 days at most, I estimate). There's literally a pause between clicking on an item in my stash and it actually being picked up.

I'm also seeing spikes of between 500-900 ms, though it hovers around 150-200.

Of course, the other servers are much worse for me (I live in Japan).

Has anyone else noticed this issue lately? The lag reminds me of the first time I tried to play D2 USEast from Japan back in 2006.


Yes i have been having this problem as well, usually playing with around 5 - 15 latency. lately i've been getting latencies between 300 - 450 ms, but that seems to be only on specific servers on the Singapore gateway, sometimes i still get the 5 - 10 ms latency but it seems to be getting rarer and rarer these days.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 207 | 207 | 0 | 0 | 1 | 0 |
| bb118-200-23-254.singnet.com.sg - 0 | 207 | 207 | 1 | 1 | 12 | 2 |
| 202.166.123.50 - 0 | 207 | 207 | 2 | 5 | 57 | 3 |
| ae3-10.tp-ar11.singnet.com.sg - 0 | 207 | 207 | 1 | 1 | 50 | 1 |
| ae8-0.tp-cr03.singnet.com.sg - 0 | 207 | 207 | 1 | 2 | 24 | 3 |
| ae8-0.singha.singnet.com.sg - 0 | 207 | 207 | 1 | 5 | 65 | 3 |
| ae1-0.corona.singnet.com.sg - 0 | 207 | 207 | 1 | 2 | 18 | 3 |
| 202.166.124.190 - 0 | 207 | 207 | 1 | 6 | 69 | 3 |
| ip-202-147-32-126.asianetcom.net - 0 | 207 | 207 | 2 | 3 | 13 | 3 |
| te0-3-0-3.wr2.sin0.asianetcom.net - 0 | 207 | 207 | 48 | 126 | 256 | 104 |
| ae1-0.gw2.sin0.asianetcom.net - 0 | 207 | 207 | 3 | 9 | 71 | 7 |
| SFL-0022.asianetcom.net - 0 | 207 | 207 | 3 | 4 | 32 | 5 |
| ae6.dar01.sr03.sng01.networklayer.com - 0 | 207 | 207 | 3 | 5 | 28 | 4 |
| po1.fcr01.sr03.sng01.networklayer.com - 98 | 42 | 1 | 0 | 5 | 5 | 5 |
|216.12.203.91-static.reverse.softlayer.com - 2 | 199 | 197 | 37 | 123 | 244 | 54 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
This is an example when I enter a new zone alone randomly ~235ping - 500 ping

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| gateway.gateway.2wire.net - 0 | 105 | 105 | 0 | 0 | 1 | 0 |
| No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 |
| 202.166.126.14 - 0 | 105 | 105 | 2 | 14 | 69 | 4 |
| ae2-10.qt-ar06.singnet.com.sg - 0 | 102 | 102 | 1 | 4 | 52 | 1 |
| ae8-0.qt-cr03.singnet.com.sg - 0 | 105 | 105 | 2 | 3 | 41 | 3 |
| ae6-0.singha.singnet.com.sg - 0 | 105 | 105 | 2 | 5 | 66 | 3 |
| ae5-0.beck.singnet.com.sg - 0 | 105 | 105 | 2 | 7 | 67 | 3 |
| 203.208.175.49 - 0 | 105 | 105 | 2 | 4 | 63 | 4 |
| 203.208.152.217 - 0 | 105 | 105 | 2 | 9 | 176 | 3 |
| 203.208.151.74 - 0 | 105 | 105 | 180 | 193 | 281 | 192 |
| las-bb1-link.telia.net - 0 | 105 | 105 | 181 | 187 | 208 | 183 |
|xe-1-1-1.bbr02.eq01.sjc02.networklayer.com - 0 | 105 | 105 | 178 | 185 | 207 | 188 |
| ae0.bbr02.cs01.lax01.networklayer.com - 0 | 105 | 105 | 183 | 190 | 212 | 183 |
| ae7.bbr01.cs01.lax01.networklayer.com - 0 | 105 | 105 | 179 | 187 | 238 | 188 |
| ae19.bbr01.eq01.dal03.networklayer.com - 0 | 105 | 105 | 214 | 223 | 244 | 218 |
| ae0.dar02.sr01.dal01.networklayer.com - 0 | 105 | 105 | 205 | 212 | 244 | 219 |
| po2.fcr05.sr06.dal01.networklayer.com - 0 | 105 | 105 | 214 | 223 | 297 | 224 |
|173.192.44.20-static.reverse.softlayer.com - 0 | 105 | 105 | 206 | 218 | 253 | 207 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider



This is an example when I enter a new zone alone randomly. This is when my ping is about ~15ms, good connection

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| gateway.gateway.2wire.net - 0 | 71 | 71 | 0 | 0 | 1 | 0 |
| No response from host - 100 | 14 | 0 | 0 | 0 | 0 | 0 |
| 202.166.126.14 - 0 | 71 | 71 | 3 | 16 | 70 | 3 |
| ae2-10.qt-ar06.singnet.com.sg - 0 | 71 | 71 | 1 | 5 | 32 | 1 |
| ae8-0.qt-cr03.singnet.com.sg - 0 | 71 | 71 | 2 | 3 | 29 | 3 |
| ae6-0.singha.singnet.com.sg - 0 | 71 | 71 | 2 | 5 | 60 | 4 |
| ae5-0.beck.singnet.com.sg - 0 | 71 | 71 | 2 | 11 | 76 | 63 |
| 203.208.175.49 - 0 | 71 | 71 | 2 | 5 | 67 | 3 |
| 203.208.152.217 - 0 | 71 | 71 | 2 | 6 | 99 | 5 |
| 203.208.172.178 - 0 | 71 | 71 | 181 | 196 | 285 | 181 |
| las-bb1-link.telia.net - 0 | 71 | 71 | 178 | 187 | 209 | 183 |
|xe-1-1-1.bbr02.eq01.sjc02.networklayer.com - 0 | 71 | 71 | 179 | 187 | 225 | 181 |
| ae0.bbr02.cs01.lax01.networklayer.com - 0 | 71 | 71 | 183 | 193 | 299 | 191 |
| ae7.bbr01.cs01.lax01.networklayer.com - 0 | 71 | 71 | 182 | 185 | 209 | 185 |
| ae19.bbr01.eq01.dal03.networklayer.com - 0 | 71 | 71 | 214 | 222 | 243 | 219 |
| ae0.dar02.sr01.dal01.networklayer.com - 0 | 71 | 71 | 205 | 211 | 244 | 214 |
| po2.fcr05.sr06.dal01.networklayer.com - 0 | 71 | 71 | 215 | 223 | 283 | 228 |
|173.192.44.20-static.reverse.softlayer.com - 0 | 71 | 71 | 203 | 218 | 244 | 220 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Towns or other zones have the same effect.
Last edited by Shogen on Oct 19, 2014, 4:42:32 AM

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