Technical Support - Black screen while playing - Forum

Hey guys, my screen periodically goes black for 5-10 sec while there are a ton of spell animations on the screen and occasionally when there are not. I have a gtx 780 twin frozr at stock speeds and a 2500k @ 4.2. Both stay at more than acceptable temps and this is the only game this happens in. For the first 2-3 seconds of the black screen the sound stops too. Its sort of like a freeze but after those 2-3 seconds the sound starts and 3-4 seconds after that that the video is back. Also im playing at 144hz benq 2420TE. I have played with all the video settings and found nothing.	Posted by eoden_usmc on Sep 16, 2014, 1:52:24 PM Quote this Post
Post DxDiag Sorry for my English, it's not my native language.	Posted by Ekalindorskii on Sep 16, 2014, 2:00:39 PM Quote this Post
are you using HDMI for video and audio?	Posted by Drakier on Sep 16, 2014, 2:47:56 PM Valued Poster Quote this Post
ill post the dxdiag when I get home, and no hdmi, dual link dvi cable(required for 144hz) and usb headphones Logitech g930 Last edited by eoden_usmc on Sep 16, 2014, 3:29:27 PM	Posted by eoden_usmc on Sep 16, 2014, 3:29:14 PM Quote this Post
Spoiler ------------------ System Information ------------------ Time of this report: 9/16/2014, 16:39:07 Machine name: INSERTNAMEHERE Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: English (Regional Setting: English) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: BIOS Date: 07/12/13 15:12:55 Ver: 04.06.05 Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz Memory: 8192MB RAM Available OS Memory: 8074MB RAM Page File: 1748MB used, 14398MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7600.16385 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce GTX 780 Manufacturer: NVIDIA Chip type: GeForce GTX 780 DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_1004&SUBSYS_27843842&REV_A1 Display Memory: 2680 MB Dedicated Memory: 2994 MB Shared Memory: 3781 MB Current Mode: 1920 x 1080 (32 bit) (144Hz) Monitor Name: BenQ XL2420TE (Digital) Monitor Model: BenQ XL2420TE Monitor Id: BNQ7F25 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: DVI Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum.dll,nvwgf2um,nvwgf2um Driver File Version: 9.18.0013.4052 (English) Driver Version: 9.18.13.4052 DDI Version: 10.1 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 7/2/2014 15:48:32, 17555104 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-5344-11CF-2654-89071CC2C435} Vendor ID: 0x10DE Device ID: 0x1004 SubSys ID: 0x27843842 Revision ID: 0x00A1 Driver Strong Name: oem107.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section093:9.18.13.4052:pci\ven_10de&dev_1004 Rank Of Driver: 00E02001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (3- Logitech G930 Headset) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: USB\VID_046D&PID_0A1F&REV_0100&MI_00 Manufacturer ID: 65535 Product ID: 65535 Type: WDM Driver Name: USBAUDIO.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 7/13/2009 19:06:32, 109568 bytes Other Files: Driver Provider: Microsoft HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone (3- Logitech G930 Headset) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: USBAUDIO.sys Driver Version: 6.01.7600.16385 (English) Driver Attributes: Final Retail Date and Size: 7/13/2009 19:06:32, 109568 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Audio Controls Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0x0A1F FF Driver: n/a Device Name: Razer DeathAdder Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0037 FF Driver: n/a Device Name: Razer DeathAdder Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0037 FF Driver: n/a Device Name: Razer DeathAdder Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0037 FF Driver: n/a Device Name: Razer DeathAdder Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1532, 0x0037 FF Driver: n/a Device Name: Corsair K70R Gaming Keyboard Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x1B1C, 0x1B09 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub \| Vendor/Product ID: 0x8086, 0x1E26 \| Matching Device ID: usb\root_hub20 \| Service: usbhub \| Driver: usbhub.sys, 7/13/2009 19:07:09, 343040 bytes \| Driver: usbd.sys, 7/13/2009 19:06:23, 7936 bytes \| +-+ Generic USB Hub \| \| Vendor/Product ID: 0x8087, 0x0024 \| \| Location: Port_#0001.Hub_#0002 \| \| Matching Device ID: usb\class_09 \| \| Service: usbhub \| \| Driver: usbhub.sys, 7/13/2009 19:07:09, 343040 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + Razer DeathAdder \| Vendor/Product ID: 0x1532, 0x0037 \| Matching Device ID: hid\vid_1532&pid_0037&mi_01&col01 \| Upper Filters: rzudd \| Service: kbdhid \| Driver: rzudd.sys, 5/19/2014 01:47:28, 155816 bytes \| Driver: kbdhid.sys, 7/13/2009 19:00:20, 33280 bytes \| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes \| Driver: WdfCoInstaller01009.dll, 7/14/2009 01:21:12, 1721576 bytes \| + HID Keyboard Device \| Vendor/Product ID: 0x1532, 0x0037 \| Matching Device ID: hid_device_system_keyboard \| Service: kbdhid \| Driver: kbdhid.sys, 7/13/2009 19:00:20, 33280 bytes \| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes \| + HID Keyboard Device \| Vendor/Product ID: 0x1B1C, 0x1B09 \| Matching Device ID: hid_device_system_keyboard \| Service: kbdhid \| Driver: kbdhid.sys, 7/13/2009 19:00:20, 33280 bytes \| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes \| + HID Keyboard Device \| Vendor/Product ID: 0x1B1C, 0x1B09 \| Matching Device ID: hid_device_system_keyboard \| Service: kbdhid \| Driver: kbdhid.sys, 7/13/2009 19:00:20, 33280 bytes \| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes \| + Terminal Server Keyboard Driver \| Matching Device ID: root\rdp_kbd \| Upper Filters: kbdclass \| Service: TermDD \| Driver: i8042prt.sys, 7/13/2009 18:19:57, 105472 bytes \| Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes \| + Razer DeathAdder \| Vendor/Product ID: 0x1532, 0x0037 \| Matching Device ID: hid\vid_1532&pid_0037&mi_00 \| Upper Filters: rzudd \| Service: mouhid \| Driver: rzudd.sys, 5/19/2014 01:47:28, 155816 bytes \| Driver: mouhid.sys, 7/13/2009 19:00:20, 31232 bytes \| Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes \| Driver: WdfCoInstaller01009.dll, 7/14/2009 01:21:12, 1721576 bytes \| + Terminal Server Mouse Driver \| Matching Device ID: root\rdp_mou \| Upper Filters: mouclass \| Service: TermDD \| Driver: termdd.sys, 7/13/2009 20:45:55, 62544 bytes \| Driver: sermouse.sys, 7/13/2009 19:00:20, 26624 bytes \| Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 11.3 GB Total Space: 114.4 GB File System: NTFS Model: Samsung SSD 840 EVO 120GB ATA Device Drive: D: Free Space: 184.9 GB Total Space: 615.3 GB File System: NTFS Model: SAMSUNG HD753LJ ATA Device Drive: E: Free Space: 0.1 GB Total Space: 0.1 GB File System: NTFS Model: SAMSUNG HD753LJ ATA Device Drive: F: Free Space: 21.4 GB Total Space: 100.0 GB File System: NTFS Model: SAMSUNG HD753LJ ATA Device -------------- System Devices -------------- Name: Intel(R) USB 3.0 eXtensible Host Controller Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_1E311849&REV_04\3&11583659&0&A0 Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 1.00.0004.0220 (English), 2/27/2012 03:01:00, 788760 bytes Name: Intel(R) HD Graphics 3000 Device ID: PCI\VEN_8086&DEV_0112&SUBSYS_01121849&REV_09\3&11583659&0&10 Driver: n/a Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_1E2D1849&REV_04\3&11583659&0&D0 Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 19:06:30, 51200 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 19:06:31, 324608 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 19:07:09, 343040 bytes Name: Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101 Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_01011849&REV_09\3&11583659&0&08 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 20:45:45, 183872 bytes Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26 Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_1E261849&REV_04\3&11583659&0&E8 Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 19:06:30, 51200 bytes Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 19:06:31, 324608 bytes Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 19:07:09, 343040 bytes Name: 2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0100 Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_01001849&REV_09\3&11583659&0&00 Driver: n/a Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22 Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_1E221849&REV_04\3&11583659&0&FB Driver: n/a Name: PCI standard PCI-to-PCI bridge Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_10801849&REV_01\4&34524F1D&0&00E4 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 20:45:45, 183872 bytes Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_78921849&REV_04\3&11583659&0&D8 Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 19:06:13, 122368 bytes Name: Realtek PCIe GBE Family Controller Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_06\4&C7A4F95&0&00E5 Driver: n/a Name: Intel(R) 82801 PCI Bridge - 244E Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_244E1849&REV_C4\3&11583659&0&E4 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 20:45:45, 183872 bytes Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 6 - 1E1A Device ID: PCI\VEN_8086&DEV_1E1A&SUBSYS_1E1A1849&REV_C4\3&11583659&0&E5 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 20:45:45, 183872 bytes Name: NVIDIA GeForce GTX 780 Device ID: PCI\VEN_10DE&DEV_1004&SUBSYS_27843842&REV_A1\4&1CDA0A78&0&0008 Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 441120 bytes Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 7/2/2014 15:48:32, 1192732 bytes Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_amd64_neutral_1c7d0813245b0942\NvCplSetupEng.exe, 1.00.0001.0000 (English), 7/2/2014 15:48:32, 33568328 bytes Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\Nvd3d9wrap.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 164496 bytes Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\detoured.dll, 7/2/2014 15:48:32, 13272 bytes Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 113008 bytes Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\Nvd3d9wrapx.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 191264 bytes Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 7/2/2014 15:48:32, 13088 bytes Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrapx.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 130488 bytes Driver: C:\Program Files\NVIDIA Corporation\license.txt, 6/12/2014 21:59:00, 21904 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 7/2/2014 15:48:32, 842528 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.4052 (English), 7/2/2014 15:48:32, 229320 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 7/2/2014 15:48:32, 56700 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.4052 (English), 7/2/2014 15:48:32, 338776 bytes Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.4052 (English), 7/2/2014 15:48:32, 649160 bytes Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 7/2/2014 15:48:32, 61912 bytes Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.00.0000.0000 (English), 7/2/2014 15:48:32, 75040 bytes Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 12866008 bytes Driver: C:\Windows\system32\NvFBC64.dll, 6.14.0013.4052 (English), 7/2/2014 15:48:32, 903624 bytes Driver: C:\Windows\system32\NvIFR64.dll, 6.14.0013.4052 (English), 7/2/2014 15:48:32, 944928 bytes Driver: C:\Windows\system32\NvIFROpenGL.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 391640 bytes Driver: C:\Windows\system32\nvEncodeAPI64.dll, 6.14.0013.4052 (English), 7/2/2014 15:48:32, 502232 bytes Driver: C:\Windows\system32\nvapi64.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 3196816 bytes Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.4052 (English), 7/2/2014 15:48:32, 22994208 bytes Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.4052 (English), 7/2/2014 15:48:32, 13835208 bytes Driver: C:\Windows\system32\nvcuvid.dll, 7.17.0013.4052 (English), 7/2/2014 15:48:32, 4247000 bytes Driver: C:\Windows\system32\nvd3dumx.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 17555104 bytes Driver: C:\Windows\system32\nvinfo.pb, 7/2/2014 15:48:32, 26353 bytes Driver: C:\Windows\system32\nvinitx.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 166568 bytes Driver: C:\Windows\system32\nvoglshim64.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 354016 bytes Driver: C:\Windows\system32\nvoglv64.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 31512520 bytes Driver: C:\Windows\system32\nvopencl.dll, 8.17.0013.4052 (English), 7/2/2014 15:48:32, 13922752 bytes Driver: C:\Windows\system32\nvumdshimx.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 965312 bytes Driver: C:\Windows\system32\nvwgf2umx.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 18626304 bytes Driver: C:\Windows\SysWow64\NvFBC.dll, 6.14.0013.4052 (English), 7/2/2014 15:48:32, 869152 bytes Driver: C:\Windows\SysWow64\NvIFR.dll, 6.14.0013.4052 (English), 7/2/2014 15:48:32, 907096 bytes Driver: C:\Windows\SysWow64\NvIFROpenGL.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 348120 bytes Driver: C:\Windows\SysWow64\nvEncodeAPI.dll, 6.14.0013.4052 (English), 7/2/2014 15:48:32, 418760 bytes Driver: C:\Windows\SysWow64\nvapi.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 2814656 bytes Driver: C:\Windows\SysWow64\nvcompiler.dll, 8.17.0013.4052 (English), 7/2/2014 15:48:32, 15294296 bytes Driver: C:\Windows\SysWow64\nvcuda.dll, 8.17.0013.4052 (English), 7/2/2014 15:48:32, 11222048 bytes Driver: C:\Windows\SysWow64\nvcuvid.dll, 7.17.0013.4052 (English), 7/2/2014 15:48:32, 3989960 bytes Driver: C:\Windows\SysWow64\nvd3dum.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 14498552 bytes Driver: C:\Windows\SysWow64\nvinit.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 146480 bytes Driver: C:\Windows\SysWow64\nvoglshim32.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 305600 bytes Driver: C:\Windows\SysWow64\nvoglv32.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 24196896 bytes Driver: C:\Windows\SysWow64\nvopencl.dll, 8.17.0013.4052 (English), 7/2/2014 15:48:32, 11283344 bytes Driver: C:\Windows\SysWow64\nvumdshim.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 846832 bytes Driver: C:\Windows\SysWow64\nvwgf2um.dll, 9.18.0013.4052 (English), 7/2/2014 15:48:32, 16122344 bytes Driver: C:\Windows\system32\nvdispco6434052.dll, 2.00.0040.0004 (English), 7/2/2014 15:48:32, 1890080 bytes Driver: C:\Windows\system32\nvdispgenco6434052.dll, 2.00.0019.0002 (English), 7/2/2014 15:48:32, 1539928 bytes Name: Intel(R) Z77 Express Chipset LPC Controller - 1E44 Device ID: PCI\VEN_8086&DEV_1E44&SUBSYS_1E441849&REV_04\3&11583659&0&F8 Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:48:27, 15424 bytes Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10 Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_1E101849&REV_C4\3&11583659&0&E0 Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 20:45:45, 183872 bytes Name: High Definition Audio Controller Device ID: PCI\VEN_10DE&DEV_0E1A&SUBSYS_27843842&REV_A1\4&1CDA0A78&0&0108 Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 19:06:13, 122368 bytes Name: Intel(R) Management Engine Interface Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_1E3A1849&REV_04\3&11583659&0&B0 Driver: C:\Windows\system32\DRIVERS\HECIx64.sys, 8.01.0000.1263 (English), 7/2/2012 10:16:02, 62784 bytes Name: Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller - 1E02 Device ID: PCI\VEN_8086&DEV_1E02&SUBSYS_1E021849&REV_04\3&11583659&0&FA Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7600.16385 (English), 7/13/2009 20:48:27, 30272 bytes Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:45:46, 48720 bytes Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:52:21, 24128 bytes Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 20:52:21, 155728 bytes ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385 DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16385 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16385 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16385 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385 Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385 CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16385 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385 Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16385 DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16385 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16385 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385 Line 21 Decoder,0x00600000,1,1,, Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16385 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16385 VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385 File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385 DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385 Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385 Overlay Mixer2,0x00200000,1,1,, RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385 WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385 Overlay Mixer,0x00200000,0,0,, AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385 NetBridge,0x00200000,2,0,netbridge.dll,6.01.7600.16385 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16385 Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385 File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16385 Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000 StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385 AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16385 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16385 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16385 Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7600.16385 AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll, AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll, SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll, Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16385 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16385 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385 WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385 IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16385 PCM,0x00200000,1,1,quartz.dll,6.06.7600.16385 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16385 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16385 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16385 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16385 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16385 Audio Capture Sources: Microphone (3- Logitech G930 He,0x00200000,0,0,qcap.dll,6.06.7600.16385 PBDA CP Filters: PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16385 PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16385 PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16385 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16385 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16385 WDM Streaming Capture Devices: Logitech G930 Headset,0x00200000,2,2,ksproxy.ax,6.01.7600.16385 WDM Streaming Rendering Devices: Logitech G930 Headset,0x00200000,2,2,ksproxy.ax,6.01.7600.16385 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16385 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385 PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385 Audio Renderers: Speakers (3- Logitech G930 Head,0x00200000,1,0,quartz.dll,6.06.7600.16385 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16385 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16385 DirectSound: Speakers (3- Logitech G930 Headset),0x00200000,1,0,quartz.dll,6.06.7600.16385 --------------- EVR Power Information --------------- Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0 Last edited by eoden_usmc on Sep 16, 2014, 8:37:12 PM	Posted by eoden_usmc on Sep 16, 2014, 5:38:02 PM Quote this Post
2 things: 1) Please edit your DxDiag post, highlight all the information, click the Spoiler button then submit that. It will keep the thread cleaner. 2) If you're not using HDMI and you lose sound, it sounds like your PC is actually locking up temporarily or something... something outside of PoE and more inside of Windows or the PC itself. Losing video and sound at the same time would make sense if you used HDMI as it comes through the same channel... but in separate channels, that means there is something else wrong.	Posted by Drakier on Sep 16, 2014, 7:33:00 PM Valued Poster Quote this Post
up	Posted by eoden_usmc on Sep 17, 2014, 9:35:50 AM Quote this Post
Did you tried to clean install your video drivers? Sorry for my English, it's not my native language.	Posted by Ekalindorskii on Sep 17, 2014, 11:22:20 AM Quote this Post
yep, still doing it. if it were my pc why does it only do it in poe?	Posted by eoden_usmc on Sep 19, 2014, 8:04:44 PM Quote this Post
" eoden_usmc wrote: yep, still doing it. if it were my pc why does it only do it in poe? Because if it were a PoE problem, it would be happening on a lot more PCs than just yours.	Posted by Drakier on Sep 19, 2014, 8:08:22 PM Valued Poster Quote this Post