Latency issue during certain time periods. With MTR
" Yes I have bright house, it only seems to be POE though, none of my other games have a change in latency. | |
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bumping for visibility. I'd like to see a GGG comment on this because as of now I can't play in the evenings...
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Same problems since last patch.
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Ever since the expansion's release, routine and long latency spikes during my usual EST evening gameplay hours have become a norm. Almost to the point where my character death last night due to a long spike is forcing me to reconsider playing another toon again until the problem is fixed. These spikes seem to be mostly consistent with bosses, beyond mob spawns, or highly modded enemies.
My guess is the problem could be related to server crowding due to the popularity of the expansion. But I have no proof. I realize every performance report has different factors (e.g., am I wireless vs. hardwired, my system's performance, ISP up/down service and dynamic routing changes on the Internet, latency, etc.), but it would be nice for GGG to provide a global gaming system health map sorted by geographical region. This health map should be based on important server hardware and network metrics so we as consumers have visibility into whatever keystone metrics matter for evaluating a problem with GGG or with our own service into the Internet. Does anyone know if some tool like this exists in any form? I can only go as far as proving that the performance problem doesn't exist on my side of my connection to the Internet. And I know there is a lot of distance between me and GGG's hosted server environment. But I have no visibility into the other side of the figurative world to know if the inherent problem lies therein. |
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" The health of the servers is fine, there is more than enough capacity for the start of the expansion influsx, if you get latency during a certain time period every day it's your ISP shaping and throttling bandwidth due to peek hours. Ancestral Bond. It's a thing that does stuff. -Vipermagi
He who controls the pants controls the galaxy. - Rick & Morty S3E1 |
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What metrics exactly are you basing your opinion on as far as GGG's server's and/or network being fine?
At the same time, my ISP isn't shaping and throttling my traffic. With a dedicated 50Mb down and 10Mb up commit rate, which I pay for, and where I'm only playing POE at night, I highly doubt the problem is my connection. If POE requires more than 50/10, you would shock me. You should also read more of the forums. Quite a few other people are having similar problems since launch. Where there is smoke, GGG should show and/or report there is no fire. Pointing fingers without a technical basis gets everyone nowhere. |
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" The metrics we base our conclusions on are our tests to the servers in addition to the number of complaints. There are millions of PoE users/players. When only a few have an issue, it's generally NOT a server problem. The most common problem is related to the user's specific setup or ISP. It's very rarely a server issue. When it IS a server issue, we know about it almost immediately because we get a LOT of reports by a LOT of users all at once. That isn't happening, so it's a safe conclusion that there are no real wide-spread server issues. You need to learn more about how the internet works if you want to try to post rebuttals like that. The issues have NOTHING to do with your 50Mb down or your 10Mb up. It's nothing at all related to PoE requiring more than 50/10. The issue is usually related to a configuration problem, a hardware issue, or a peering issue (due to peering, throttling, etc internal to their network). It's VERY common for popular nodes to be congested. The 50/10 is only between YOU and the ISP gateway. It has NOTHING to do with the connection after that. Think of it like an interstate/freeway/highway. It can be 10 lanes across, but if you have enough people on the road at the same time (Atlanta) or there is an accident, it causes traffic jams. Chances are the major roads near you get traffic jams during rush hour correct? It's the same thing online. When a LOT of people use the nodes near you at the same time, it causes congestion and "traffic jams". | |
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Here is a good example of the issue caught in the act at hops 10 and 11.
I understand this FQDN (patch101.pathofexile.com) appears to be a patching server, so it likely has nothing to do with other servers which run game instances, but it still demonstrates latency within GGG's hosted server realm in the moment I captured the trace. This amount of latency can certainly impact the user experience. I replaced my IP for some anonymity. C:\Users\anonymous>tracert patch101.pathofexile.com Tracing route to patch101.pathofexile.com [173.192.25.23] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 10.0.1.1 2 41 ms 29 ms 28 ms c-[x-x-x-x].hsd1.ga.comcast.net [x.x.x.x] ] 3 12 ms 11 ms 9 ms 68.85.68.21 4 18 ms 22 ms 12 ms xe-12-1-1-0-ar01.b0atlanta.ga.atlanta.comcast.ne t [68.86.106.29] 5 21 ms 11 ms 16 ms he-5-12-0-0-11-cr01.56marietta.ga.ibone.comcast. net [68.86.95.197] 6 * 12 ms 12 ms c-eth-0-3-0-pe05.56marietta.ga.ibone.comcast.net [68.86.86.86] 7 12 ms 12 ms 11 ms xe-0-0-1.bbr01.tl01.atl01.networklayer.com |
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The trace rest of the trace was cut off for some reason. Probably too many characters.
8 37 ms 32 ms 34 ms ae13.bbr02.eq01.dal03.networklayer.com [173.192.18.134] 9 49 ms 55 ms 98 ms ae1.dar02.sr01.dal01.networklayer.com [173.192.18.213] 10 142 ms 149 ms 161 ms po2.fcr05.sr06.dal01.networklayer.com [66.228.118.223] 11 132 ms 131 ms 132 ms patch101.pathofexile.com [173.192.25.23] Last edited by diddykong7 on Sep 18, 2014, 8:50:01 PM
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Your traceroute means nothing.
Traceroute is a HORRIBLE diagnostics tool for anything other than determining a route. The ping and network status portions are beyond useless. If you want a REAL diagnostic, use WinMTR or PingPlotter so we can see the network over time. Missing 1 packet or a failure to resolve a host means absolutely nothing in terms of "network health". |
