1.2.2 Deployment and Item Issue

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Mivo wrote:

I still think a public test server would be a good idea. Not one that's up for weeks or months, just a few days prior to a patch. Bit extra work, but yields better testing than any in-house team will produce (regardless of how good the testers are).

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Chris wrote:

The bows and wands have been restored. The Shockwave totem fix cast speed will be in 1.2.2b, soon.

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senselockePOE wrote:

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Mivo wrote:

I still think a public test server would be a good idea. Not one that's up for weeks or months, just a few days prior to a patch. Bit extra work, but yields better testing than any in-house team will produce (regardless of how good the testers are).

They do this in Star Trek Online. Every patch is pushed through to a public test server, so they can get feedback very early and directly. Granted, running parallel world servers might be a hassle--then again, we have how many Leagues running now?

For STO, you copy over a character from live to the test server, and it's wiped after each update. So you can play around with current gear/new stuff and puzzle it out. It seems to work very well for that.

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Chris wrote:

The bows and wands have been restored. The Shockwave totem fix cast speed will be in 1.2.2b, soon.

I have to say, although this was disappointing, it's very nice you folks tackled this so quickly. But moreso, the communication is spectacular. Most other companies would be silent while fixes were brewing, only to tell everyone after the fact what went wrong (if at all). The steady updates on this thread were reassuring and informative.

Thank you GGG. Hope the fixes go smoothly.

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GeneralMartinus wrote:

Agreed, less than 24 hours all things back to normal for me and my wife. Sh*t happens, mistakes get made, but in the end, they did a VERY professional job with player reassurance and satisfaction in mind. Better than any of the bigger game companies out there.