"Failed to connect to instance"

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 145 | 145 | 0 | 0 | 8 | 1 |
| 142.254.210.117 - 14 | 94 | 81 | 7 | 10 | 23 | 8 |
| 24.29.47.116 - 31 | 65 | 45 | 0 | 12 | 72 | 8 |
| rdc-74-76-243-92.alb.east.twcable.com - 59 | 43 | 18 | 0 | 10 | 18 | 9 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 29 | 0 | 0 | 0 | 0 | 0 |
| patch101.pathofexile.com - 0 | 145 | 145 | 53 | 57 | 90 | 58 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
try turning it off and on again
So after forwarding ports, resetting my router, modem and PC, I am still getting this same issue. Sometimes when trying to open PoE I get an error message that reads "Unable to connect to patch server". After a few tries I can actually load the game and then I will get stuck at the login screen with a "Unable to connect to server" message. Finally if I can make it into the game, if I try and move to a different zone I get the "failed to connect to instance" error.
Last edited by tanxngunz on Aug 31, 2014, 5:28:10 PM
Either something is messed up with your ISP/network, or you have something within your local network causing issues (either somethign on the PC, or some network equipment).

Make sure you've disabled all antivirus/firewall/security software, and also make sure you're running as admin by right-clicking Path of Exile and selecting "Run as Administrator".

If you have a separate router and modem, you might also want to try hard-connecting into the modem directly to eliminate the router as a possible issue.

Good luck.

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